> ## Documentation Index
> Fetch the complete documentation index at: https://docs.happyml.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Ecommerce Customer Support

> Provide your customers with 24/7 support with a chatbot that can check customers’ order status, update their shipping address, cancel orders, and handle general inquiries.

1. Log into your [account](https://app.happyml.com/login)
2. Click ‘New Bot’
3. Select prompt from dropdown menu
4. Enter company name
5. Click ‘Add bot’
6. Add the information you want your chatbot to know

Now you want to add your e-commerce platform API calls, like Shopify.

1. Click ‘Actions’ tab
2. Click ‘Custom Actions’ sub tab
3. Click ‘New Action Set’ button
4. Enter Action Set Name
5. Click ‘Import OpenAPI’ button to enter OpenAPI Spec (optional)
6. Select your Authentication. If OAuth, then;
7. Enter Client ID, Client Secret, Authorization URL, Token URL
8. Add Scopes
9. Enter Description
10. Click ‘Save’ button
11. Click ‘New Action’ button
12. Enter Action Name and Description
13. Fill out Action Operation
14. Click ‘Test Action’ button
15. Click ‘Save’ button
16. Click ‘Settings’ tab
17. Customize your chatbots prompt message, colors, font, and icon
18. Click “Test it out” to check it’s functionality and appearance
19. Click ‘Deploy’
20. Enter you Shopify Name
21. Click the Shopify ‘Deploy’ button
22. Check your website to make sure it’s connected.

**Make sure to clear your cache and cookies or wait a few minutes if you don’t see it right away.**